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Legal

Refund policy

Last updated 15 October 2026

Registering and using the basic service is free. This policy applies to paid membership plans.

Before your plan is switched on

If you paid but have changed your mind before our team switches the plan on, contact us and we'll refund the payment in full.

After your plan is switched on

Because the plan's benefits are available from the moment it is switched on, plan fees are generally not refundable after that. If something went wrong — for example, you were charged twice or the plan didn't work as described — please contact us and we will make it right.

If we close an account

If we suspend an account for breaking our terms, unused plan time is not refunded.

How refunds are paid

Approved refunds are returned to the same account or UPI ID the payment came from.

Questions? Contact us.