Help
Questions & answers
Everything families usually ask before they begin.
Who can join Online Manzimyoor?+
Families from Jammu, Kashmir and Ladakh — of every faith — whether they live at home, elsewhere in India or abroad. The person the profile is for must be legally free to marry and of legal age: 21 or older for men and 18 or older for women.
Is it free?+
Yes. Registering, adding photos, searching, sending and accepting interests are free. Premium plans add chat with every family that accepts you, phone numbers, the list of who viewed your profile, and a personal matchmaker on the Shahi plan.
Can parents or relatives create the profile?+
Yes. When registering, choose who the profile is for — son, daughter, brother, sister, relative or friend. You can set a parent, sibling or guardian (wali) as the contact person.
Who can see my photos?+
Visitors who aren't signed in only ever see a blurred photo. In Settings you choose who sees the real photos: all signed-in members, only premium members, or only families whose interest you accept. Photos are watermarked with your profile ID, and location data is removed when you upload them.
When is my phone number shared?+
Only after an interest is accepted by both sides — and only with a member who has contact views in their plan. Your number is never shown on your profile or in search.
How are profiles checked?+
Our team reviews every new profile and photo before it appears to others. Members can also ask to be verified: we speak to them by phone or video call, and a Verified badge is added once we're satisfied.
Why do paid members verify with Aadhaar?+
So that every family that chats with you or sees your number knows you are who your profile says. After your plan is switched on, you verify once through DigiLocker, the Government of India's official document app: tick the consent box, sign in to DigiLocker with your Aadhaar number and the OTP sent to your Aadhaar-linked mobile, and allow your Aadhaar to be shared. It takes about two minutes, and your Aadhaar number is never typed on our website. We keep only your name, date of birth, gender, state and the last 4 digits — never your Aadhaar number, photo or address. If you prefer not to use Aadhaar, our team can verify you on a call instead.
How do I contact a family I like?+
Send an interest from their profile. If they accept, you're connected: photos open up, you can chat on the site (a premium plan is needed on at least one side), and premium members can see the contact number.
Do you match horoscopes?+
Hindu and Kashmiri Pandit families can add manglik status, rashi, nakshatra and birth details, and upload the kundli or Teknì, which is shared only with families they accept. We don't calculate guna milan ourselves — please consult your family priest or astrologer.
Can I search for a partner from another faith?+
Yes. Your partner preferences decide which religions appear in your matches. Choose one or more faiths, or leave it empty if faith doesn't matter to you.
How do I pay for a plan?+
Sign in and open Upgrade. Pay only through the official payment details shown there, then send the request with the transaction reference. Our team switches the plan on once the payment is confirmed. Plans never renew automatically.
Can I hide or delete my profile?+
Yes. In Settings & privacy you can pause the profile (hidden from search) or delete everything permanently — account, profile, photos, interests and messages.
Someone asked me for money. What should I do?+
Stop replying, block the member and report the profile. A genuine family will never ask for money, gifts or bank details. Our team will never ask for your password or OTP.
Still have a question? Contact us